System Engineer at Panasonic Factory Solutions Asia Pacific Pte Ltd Hide Job Information

Job FunctionInformation Technology
Reference Number003/314
Advertised4 months ago
Experience Required2 to 5 years
Minimum QualificationGraduate Diploma
Job description

Responsible for monitoring, and participating in the day-to-day management and operations of the internal and external IT infrastructures and technical support service as part of the IT Support Team.

  • Responsible to participate and handle IT infrastructure projects
  • Provide IT support and troubleshooting of email system (0365 outlook),AD, internet, intranet, networking (CISCO and Juniper), VPN, firewall, wireless access, PC, printers,
  • Microsoft office, windows, VDI, file servers and end points control * Handle the IT purchases, installations and tracking of IT assets
  • Ensure IT operational procedures & supporting documentation is updated.
  • Provide office automation application initiatives i.e. 0365 cloud, Workflow, SharePoint etc.
  • Provide daily helpdesk support ( Desktop Support, Onsite Support, Phone Support)
  • Door Access control
  • Email Access ( Submit request for any email account amendment )
  • File Server Access Right Control
  • ePortal Account Management - Safeboot Account management
  • Setup and Deploy new PC and Laptop
  • Mobile Push Mail Support
  • Warp-AP/Cisco Anyconnect Support
  • Arrange Backup Tape Courier services
  • Critical Server Health Check - Screen Saver Update - Sharepoint portal Corporate New Update
  • Support the design and implementation of infrastructure solutions that adhere to current architecture standards
  • Support technical system analysis to determine the extent to which solutions perform as required, to ensure that future solutions meet anticipated demand
  • Support the implementation of agreed infrastructure change requests and maintenance routines
  • Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
Job Requirements
  • Diploma or Degree in Information Technology
  • Minimum 2 years of working experiences in infrastructure support.
  • Good knowledge of PC support, troubleshooting and repair
  • Must be proficient in setting up Wintel servers and maintenance (Physical and Virtual Servers).
  • Good understanding of network, email and backup (Veam) support.
  • Knowledge with software development is an advantage.
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There have been recent incidents of individuals falsely claiming that they recruit on behalf of Panasonic. These individuals typically transfer of money from applicants purportedly for payment of work permits, insurance and expenses.Please note that Panasonic and our appointed recruitment agents do not ask for payments at any point in the recruitment process. We recommend you do not respond to such offers and refrain from disclosing your personal or financial particulars to anyone you do not know. You are also advised to file a police report at your local police station if you suspect that you have received any fraudulent offer. For more information about job opportunities with Panasonic, you can contact us via email at if you have any queries