• Responsible for operational support, frontline management of incidents or escalation points, and provide proactive and preventative analysis

• Develop, implement and maintain processes to document day to day support activities/checklist, dashboard of work and communication of timelines and issues

• Establish key performance indicators, and service level agreements to continually improve the performance of IT operations

• Work closely with vendors and application teams on a regular basis to maintain system stability

• Ensure disaster recovery architecture is maintained and operations are in place to ensure compliance with required RPOs and RTOs during business continuity events

• Responsible for the IT services availability and performance

• Lead project implementation throughout all phases in SDLC

• Engage with business users to gather/understand reporting requirements, gap analysis and provide recommendations/solutions

• Ensure reports to customers are accurate and informative

• Partner with the project teams to oversee the implementation of solution and maintain high level of quality of deliverables

• Support users by providing training, facilitate UAT and tracking of requests/issues raised

• Daily support of BI solution leveraging ETL tools, and related reporting techniques

• Manage vendor for requirements, deliverables, L1 & L2 support and escalation

• Effective communication with business users

• Building valued relationships with the business and stakeholders

• Leading and driving change through complex components of the overall IT applications

• Monitoring service and application performance, quality, cost and service reporting, ensuring key measures and performance indicators are reported

• Identify customer satisfaction gaps through regular communication and make recommendation for improvements through superior implementation, delivery and management of technology products and solutions

• Propose new IT initiatives to business to achieve higher business value

• Effectively manage the service to ensure better change is delivered and continues enhancing teams’ capabilities for global delivery

• Maintenance of a healthy profit and loss for the department

• Organize and manage annual business activities which includes business plan preparation

• Prepare and organize management meetings, monthly management activities reporting, KPI result gathering and analysis, customer satisfaction survey

• Prepare operation processes on IT service delivery control which includes quotation/proposal approval, contract review, procurement operation and control

• Manage company finance status from business plan, forecast and actual income/expenses controls

• Work with HR department and share service to manage man power resource planning, headcount and recruitment

• Coordinate and manage annual staff performance evaluation

• Develop and promote staff training framework, organize workshop and group trainings

• Manage internal process and procedure for IT security, ISO and SOX compliance

To receive job-training from respective Section Executive in preparation to support Operation staff.

To assist current resource for documentation.

To despatch/file documents

• In charge of procurement for compressor parts.
• Collect purchasing cost down data from HQ and prepare management reports.
• Perform as a coordinator between suppliers and internal customers (manufacturing sites & headquarters)
• Liaise with suppliers on administration matters (agreements, policies, legal, international regulations, etc)
• Support internal administrative duties (Create ISO documents, Data Entries)
• Ensure all documents are organised in proper order for easy access and retrieval for auditors.
• Involve with internal (ISO 9001/14000/RoHS)/External (customer, certification lab) audits
• Prepare presentation slides for weekly & monthly meetings.
• Ensure purchasing process and documentation are according to ISO standards.
• Undertake any ad hoc assigned tasks.

• Lead, coach and manage the production team to meet operations efficiency.
• Overall responsible for all production activities for the manufacturing of refrigeration compressors and other related products.
• Formulate strategies and motivate the team to achieve department KPIs and company’s short and long term visions.
• Lead initiatives for process & yield improvements and strengthen internal controls
• Participate and support in management decision making
• Responsible for the department’s overall business plan, budgeting, expenses, productivity and cost control
• Ensure all quality standards (ISO certifications), safety measures & standards are in place and adhere to.
• Deploy and manage manpower resources
• Partnership with cross functional teams to meet production schedules, material planning, equipment maintenance etc
• Lead and participate in all internal and external audits.

• Meet monthly sales target
• Perform sales support and manage customers’ requests
• Handle enquiries, sales, quotations, technical issues and other tasks assigned
• Responsible for marketing and planning of new products.
• Build good rapport with current and new customers in Asia
• Prepare monthly sales reports and forecasts.

Integrated Marketing Campaigns

1) Planning, developing, implementing and evaluating advertising, merchandising and trade promotion programs;

2) Devising and presenting promotional ideas and strategies

3) Establish & maintains close communication & work relationship with stakeholders in PFSAP to accomplish SSD marketing objectives and organization mission

4) Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities

Marketing Research

1) Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

2) Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development. 3) Provides information by collecting, analysing, and summarizing data and trends." 4) Improvise, maintain, manage and enhance all marketing activities related system & procedure setup to ensure standardisation and traceability of records

Any other jobs assignment given by superior

•Order Processing

•Responsible for handling exports/shipping operations to APAC Regions

•Liaise with external parties and coordinate shipments with respective factories/Customers/Service Provider

•Generate invoices and other shipping documents

•Arrange GST supporting documents submission to accounting

•Verify service provider bills

• Responsible for all Quality issues of products manufactured by outsourced, including coordinating with sites on failure analysis and reporting for product under charge.
• Understand & follow up In-Process assessment related quality issue and Cause & Countermeasure upon detection of abnormality.
• Conduct / Lead in Failure Analysis to ascertain Product Quality in manufacturing sites.
• Conduct audits to outsourced for quality related confirmation & discussion
• Lead, coordinate and communicate effectively to operational departments members on quality issues, improvement plans, corrective actions, compliance to policies and practices or changes that may affect the quality of products under change during quality claims.
• Obtain key information on site and preliminary decide response & escalation to higher management.
• Maintain & ensure effective quality management system
• Required to visit customers’ site for quality related discussions
• Responsible for managing & replying to customers on quality complains.

• Design & development of refrigeration compressors, including design review, product costing, product cost evaluation, product benchmarking and rationalization
• Ensure smooth transfer from design & development to mass production, support manufacturing in design-related, quality, process and standardization matters
• Site visits to customers to introduce & promote new products and answer all customer queries for new models.
• Developing test methods and procedures where required.

• Responsible to participate and handle IT infrastructure projects.
• Provide IT support and troubleshooting of email system (0365 outlook), AD, internet,
  intranet, networking (CISCO and Juniper), VPN, firewall, wireless access, PC, printers, Microsoft office, windows, VDI, file servers and end points control
• Handle the IT purchases, installations and tracking of IT assets * Ensure IT
  operational procedures & supporting documentation is updated.
• Provide office automation application support and company digitization initiatives i.e. workflow, sharepoint etc.

1)Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. 2)Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. 3)Work with sales company to accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans. 4)Together with sales company to identify marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. 5)Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development. 6)Provides information by collecting, analyzing, and summarizing data and trends from sales company.

1. Responsible for the establishing and monitoring of results against sales targets and reviewing activities and action plans to ensure targets are being met.

2. To carry out activities for market and product expansion, customer account management and market updates.

3. Analyze market trends to identify potential leads and threats.

4. Prepare and present proposals based on customer production needs

5. Conduct roller visits activities to maintain relationship to both existing and new customers.

6. Carry out customer industry segregation and total sales account management.

• Responsible for the direct sales of factory automation equipment and software to customers and managing sales activities with the sales offices.

• Responsible for the establishing and monitoring of results against sales targets and reviewing activities and action plans to ensure targets are being met.

• Carrying out activities for market and product expansion, customer account management and market updates.

• Analyze market trends to identify potential leads and threats.

• Prepare and present proposals based on customer production needs

• Prepare and negotiate costing with factory and customers.

• Conduct roller visits activities to maintain relationship to both existing and new customers.

• Prepare weekly sales reports for management.

• Follow through the full sales cycle from order received, machine installation and commissioning to final account receivable.

• Carry out customer industry segregation and total sales account management.

Summary

You will be a key member to participate in international transportation contract negotiation with ocean liners and freight forwarding companies.

Responsibilities

• Participate in annual freight negotiation & contracting activities • Liaise / Work with internal sales team, manufacturing companies and external service providers for agreement, Standard Operating Procedures (SOP) and all freight related matters. • Prepare monthly reports on cargo volume tonnage, KPIs and Performance Evaluation • Provide data analysis and conduct market research for shipping trends • Provide operation solutions and cost savings activities

You will be responsible for the research & development of auto insertion, SMT, Odd-Form and Laser Marking machines. You will conduct testing and evaluation on new prototype machines and apply for patents. You will need to carry-out cost down activities and provide technical support and solutions for current production machines.

You will be responsible for software development and evaluation of our auto insertion, SMT, Odd-Form and Laser Marking machines, provide technical support & solutions for current production machines improvements. You are also required to coordinate design change, design reviews, software maintenance and maintain documentation according to our ISO quality system.

• Support Asia Pacific regional legal team with research and contract management
• Co-ordinate compliance and risk management activities for the company’s business operations in Asia Pacific
• Support maintenance of compliance education aides and materials
• Provide guidance to employees on compliance policies
• Handle corporate secretarial
• Other administrative duties or responsibilities related or incidental to the above or assigned from time to time

• Responsible for data modelling, ETL DataStage, clustering architecture, server and parallel jobs
• Work closely with the team for project implementation
• Liaise with end-users to understand their business and requirements
• Provide support on all reporting requirements
• Involve in training and support testing
• Assist customers in change management activities
• Coordinate with vendors on development and testing
• Arrange testing for end users and confirm results for migration
• Develop, enhance and support best practices and standards for data integration.
• Perform design and code reviews for the projects to ensure alignment with best practices and standards